Warranty Support

At Faraday Lighting, we believe our relationship with you doesn’t end after installation — it begins there. We stand behind the quality of our products and services, and we know that reliable after-sales support is just as important as delivering high-performance lighting. That’s why we offer a comprehensive warranty policy:

Fixture Warranty:

Our lighting products are backed by a manufacturer’s warranty of 5 or 10 years, depending on the product. Please refer to individual product specifications for exact coverage details.

Labour Warranty:

All labour and installation work performed by Faraday Lighting is covered under a 1-year workmanship warranty. Note: Although workmanship is covered, any equipment rental costs (e.g., lifts, scaffolding) required to access the fixtures for service or replacement will be the customer’s responsibility.

Replacement Policy:

In most cases, defective fixtures are replaced fixture-for-fixture with the latest upgraded model available at the time. In some instances, only the failed part may be replaced, depending on the product and the nature of the defect.
We are committed to providing prompt and professional support for all warranty-related concerns. If you ever experience an issue, our team will work quickly to assess the situation and provide the appropriate solution.

Your satisfaction and long-term confidence in our products and services is our top priority.